©2022 American Association of Medical Assistants
CMA Today | JulAug 2022 13
By Mark Harris
I
n many ways, 2020 was a watershed year
for public health concerns. In the United
States, the impact of the COVID-19
pandemic created unprecedented pressures
on health system resources.
The public health crisis also exacts a
disproportionate cost on racial and ethnic
minority populations. In fact, Hispanic,
Black, American Indian, and Alaska Native
people have been approximately twice as
likely to die from COVID-19 as White
Americans and one and a half times more
likely to be infected.
1
Simultaneously, the year 2020 was also
witness to a strong public focus on racism,
as the murder of George Floyd and other
highly publicized incidents of police violence
against Black people led to historic antira-
cism protests in cities across the nation.
These events have led to “heightened aware-
ness of racism as a public health crisis,
according to an American Family Physician
editorial.
2
A Social Determinant of Health
With a renewed interest in racisms impact
on health and society, many leading health
care organizations are developing programs
and initiatives to promote racial justice and
health equity.
A starting point for antiracist education
and activity in health care is the understand-
ing that racism is a significant social deter-
minant of health. In other words, structural
or systemic racism is a contributing factor in
poorer health outcomes for many medical
conditions, including cardiovascular disease,
diabetes, hypertension, infant mortality,
obesity, and psychological conditions such
as depression and anxiety.
3
The issue of racial health disparities
is also shaped by both current and historic
Address This Public Health Threat
with Awareness and Strategy
Racism
in Health Care
foster within the medical profession a new,
more nuanced level of awareness of racism
as a public health issue.
As an emergency room physician
at Boston Medical Center, which is New
Englands largest safety net hospital, and in
my work with the AMA, I have the opportu-
nity to see the impact that racism has on the
health of individuals and communities,” says
Dr. Cleveland Manchanda. “The challenges
can differ at the individual, community,
and national levels, but there are also some
similarities in the challenges. One of those
is the historical silence on the topic of rac-
ism, certainly within health care but also
in society at large. Before 2020, there was
not a lot of conversation about the impact
of racism on health. We talked about racial
disparities, but we didnt talk about race
as a proxy for the experience of racism.
Thats a nuance that’s important for people
to understand as they start to address racial
inequities in health care.
Notably, AMA policy now recognizes
that race is a social, not a biological, con-
struct.
7
This means that traditional medical
practices that use race as a proxy for biology
in medical education, research, and clini-
cal practice should be ended. Additionally,
descriptions of risk factors for disease should
focus on genetics and biology, the experience
of racism, and social determinants of health.
Finally, physicians and clinical practitioners
should be educated on how racism and forms
of systemic oppression can contribute to
racial and health disparities.
7
The AMA strategic plan recommends
mandatory antiracism, structural com-
petency, and equity-explicit training and
competencies for all trainees and staff.
6
To
support its strategic objectives, the AMA
developed the Racial and Health Equity:
Concrete STEPS for Health Systems tool kit.
8
While the AMA is a physician-led orga-
nization, the group recognizes that every
member of the health care team, including
medical practice managers and staff, has a
role to play in facilitating transformative
change in support of racial and health equity,
notes Dr. Cleveland Manchanda.
Any time you are looking to embed
racial justice within an organization [or]
experience higher rates of illness and death
… when compared to their White coun-
terparts. Additionally, the life expectancy
of non-Hispanic/Black Americans is four
years lower than that of White Americans.
The COVID-19 pandemic, and its dis-
proportionate impact among racial and
ethnic minority populations is another
stark example of these enduring health
disparities.
5
With this perspective in mind, the CDC
and other leading health care organizations
have declared systemic racism an urgent pub-
lic health threat, calling for expanded efforts
by health care leaders to promote racial
and health equity in medicine and society.
Toward this end, the American Medical
Association (AMA) adopted a new strategic
plan in 2021 to advance a broad, antiracist
health care initiative. The Organizational
Strategic Plan to Embed Racial Justice and
Advance Health Equity, 2021–2023 represents
a far-reaching initiative by the AMA to
promote equity-centered practices in every
aspect of patient care, medical education,
and health system operations.
6
Led by the AMA Center for Health
Equity, the strategic plan proposes estab-
lishing new national health care equity
and racial justice standards, benchmarks,
and other measures.
6
The plan is further
committed to eliminating all forms of dis-
crimination in medical school admissions,
medical education and training, and hiring
and promotion.
6
From Silence to New Dialogues
The AMAs strategic plan is part of a national
conversation on racism in medicine and
society—one that seeks to stimulate educa-
tion, awareness, and action for meaningful
improvements in the health care systems
ability to provide equitable care. It attempts
to not only effect change but also to deepen
understanding of the ways racism under-
mines health equity.
One physician who is involved in the
AMAs antiracist work is Emily Cleveland
Manchanda, MD, MPH, director for social
justice education and implementation at the
AMA Center for Health Equity. She explains
that the AMAs antiracism agenda hopes to
14
JulAug 2022 | CMA Today
 racism is a public health threat
concerns. For example, a 2003 Institute
of Medicine report found that African
Americans have higher mortality rates from
heart disease, cancer, cerebrovascular dis-
ease, and HIV than any other racial or ethnic
group.
4
Hispanic Americans are nearly twice
as likely as non-Hispanic White people to die
from diabetes.
4
Health disparities were also
found to disproportionately impact Native
American and Asian American populations.
4
Significantly, the Institute of Medicine
also found racial and ethnic minorities expe-
rience a lower quality of health services and
are less likely to receive routine medical
procedures.
“The Institute of Medicine report from
2003 showed the quality of health care
received is different for people of differ-
ent races and ethnicities,” remarks Bram P.
Wispelwey, MD, MPH, an associate physi-
cian in the division of global health equity at
Brigham and Womens Hospital in Boston.
That was a landmark assertion based on
really extensive evidence at the time of …
institutional racism. But what is striking
is that they did a follow-up ten years later
documenting that not much had changed.
And now when we look at a lot of the studies
currently being published, we still see that
not much has changed.
Undoubtedly, the roots of enduring
racial and ethnic health disparities need
to be understood in a larger historical and
societal context, as acknowledged by a 2021
statement by the Centers for Disease Control
and Prevention (CDC):
A growing body of research shows that cen-
turies of racism in this country [have] had a
profound and negative impact on commu-
nities of color. The impact is pervasive and
deeply embedded in our society—affecting
where one lives, learns, works, worships,
and plays and creating inequities in access
to a range of social and economic ben-
efits—such as housing, education, wealth,
and employment. These conditions—often
referred to as social determinants of health
[italics added]—are key drivers of health
inequities within communities of color,
placing those within these populations at
greater risk for poor outcomes.
The data show that racial and ethnic minor-
ity groups, throughout the United States,
organizational practices, you really need
everyone to come along for the ride,” says
Dr. Cleveland Manchanda. “You need every-
body to be on board, in particular those who
are in leadership positions. The Racial and
Health Equity tool kit is meant to outline
practical steps that can be taken by manag-
ers, including office managers and people
managers, to begin to address racial justice
within clinical practices.
As an implementation guide, the tool kit
is designed to help medical practices navi-
gate a series of steps toward improvement,
explains Dr. Cleveland Manchanda: “The
steps include committing as a group—as a
health system or a practice—to doing the
work, then looking into your organizational
norms and figuring out what you dont know.
This involves getting a handle on your data
[and] understanding where racial inequities
are emerging in your setting. Once you
have an understanding of where you are, the
group can then develop a shared, compelling
vision and goals for that health care system or
practice. Of course, this is followed by actually
doing the work, which is launching your tar-
geted improvements. I’ll add that whether the
work is being led or championed by [practice]
managers or by physician leadership, as long
as there is buy-in from all decision-makers,
CMA Today | JulAug 2022 15
Resources
AMA Center for Health Equity
https://www.ama-assn.org/topics/ama-center-health-equity
The Centers for Disease Control and Prevention
https://www.cdc.gov/healthequity/racism-disparities/index.html
the work can be undertaken by anyone in a
practice leadership position.
The AMA Center for Health Equity mod-
els its Racial and Health Equity tool kit on several
successful interventions that led to improve-
ments in care. One is the Accountability
for Cancer Care through Undoing Racism
and Equity (ACCURE) clinical trial, which
sought to improve racial equity at two cancer
treatment centers in the United States. The
ACCURE trial involved early-stage lung and
breast cancer patients. Prior to the inter-
vention, the study found only 80% of Black
patients completed treatment compared to
87% of White patients.
9
Researchers reported multiple reasons
for the disparity; one was implicit bias on the
part of some clinicians who were less inclined
to recommend the same treatment to minor-
ity patients. To address these dis-
parities, a real-time warning system
was derived from electronic health
records, race-specific feedback on
completion rates was provided to
clinical teams, and staff training ses-
sions on health equity were held.
9
Notably, specially trained nurse
navigators were also assigned to engage
with patients during treatment, building
16 JulAug 2022 | CMA Today
 racism is a public health threat
trust and communication. As a result, the
trial intervention led to near elimination
of inequities in treatment and outcomes.
9
“Essentially, they were working with
Black women who had worse outcomes than
White women with breast cancer and got
them involved in redesigning the cancer care
system,” explains Dr. Cleveland Manchanda.
“In so doing, they not only eliminated racial
inequities in cancer care but also improved
the outcomes for all groups—for White
women as well as Black women. It’s a really
nice example of how when you target your
interventions to address inequities, the care
for everyone gets better.
The Healing ARC
A growing number of antiracist initiatives
and activities are currently underway in
U.S. health systems. One is a pilot project
championed by Dr. Wispelwey and col-
leagues at Brigham and Womens Hospital
to address inequities in care for heart failure
patients. The project began after a review of
10 years of hospital records found evidence
that Black and Latinx patients with heart
failure were less likely to be admitted to the
hospital’s specialized cardiology unit than
White patients. This was a critical concern
to address, asserts Dr. Wispelwey, as patients
receiving specialized cardiology care services
have better recovery rates, including lower
readmission rates and mortality, than those
in the general medicine service.
Under the pilot program, changes to
facilitate more equitable care were made
in the hospital’s admissions and electronic
health record system. “We’ve designed our
medical records system now so that if a
Black or Latinx patient with heart failure
is selected to be admitted to the general
medicine service, the physician will get an
[electronic] pop-up stating that this patient
is from a racial and ethnic group with his-
torically inequitable access to cardiology
and [asking them] to consider admitting
them to cardiology,” explains Dr. Wispelwey.
“Were studying this process now to see how
it is working.
The heart failure project is part of a new
Brigham program called the Healing ARC, a
hospital initiative that seeks to identify and
root out racial inequities in their system.
The “ARC” of the program is based on three
components: acknowledgement, redress, and
closure. First, health care providers should
CMA Today | JulAug 2022 17
acknowledge the role of racism in contribut-
ing to health inequities. Then, they need to
redress the harms linked to unequal treat-
ment by creating new pathways to equity.
Finally, providers should seek closure by
reconciling with the communities that have
suffered inequities in care.
10
Dr. Wispelwey and other antiracist
advocates have expressed concerns that
color-blind solutions” in health care have
failed to adequately address existing racial
health inequities. While diversity and inclu-
sion efforts, implicit bias training, objective
checklists for clinical criteria, and other
solutions are certainly helpful, he says, more
needs to be done to truly embed racial and
health equity in medicine. The Healing
ARC is thus built on the notion of building
a deeper, more robust awareness of race-
conscious solutions to health inequities.
11
“We like to say in medicine when you
have a problem, you have to go after the
underlying cause of the problem,” remarks
Dr. Wispelwey. “The key problem in a heart
attack, for example, is an obstructed artery.
So, you’ve got to break up that clot in the
artery. You go right after it. Now, if were
documenting examples of institutional rac-
ism, our view is we have to address the
racism directly, and that requires being race
conscious as opposed to being race blind.
In this spirit, the Brigham initiative
also emphasizes the critical importance of
including input from the local community.
“The idea of the Healing ARC is to try to say,
How do we actually develop that institutional
accountability?” explains Dr. Wispelwey.
“How do we develop a mechanism to address
and redress these racial inequities that we
find in health care? This isnt just a theoretical
problem. We know weve been treating our
heart failure patients differently. This is an
example of documented institutional racism.
Since we want to do right by our patients, we
also created a wisdom council of Black and
Latinx community members to discuss what
each of these components should look like—
acknowledgement, redress, and closure. I
believe its very important that we bring in
the voices of impacted communities.
Equal to the Task
The Ohio State University Wexner Medical
Center and College of Medicine in Columbus
have taken the lead in supporting antiracist
initiatives. “As an institution, we denounce
18 JulAug 2022 | CMA Today
 racism is a public health threat
We have adopted the idea that we have
to educate with intent. We believe medical
education of new physicians should include
learning about racism, health, and health
care delivery from an African American per-
spective, as well as [the perspectives of]
other marginalized groups. A failure to do
so is a disservice to the education of all
medical students.
—Demicha Rankin, MD
racism in all forms,” says Demicha Rankin,
MD, associate dean for admissions for the
College of Medicine. “We believe that rac-
ism, specifically … discriminating against a
person because of their race or ethnicity, is a
social determinant of health that is damaging
to our community. We believe it damages our
patients in how they’re treated, our faculty
in terms of promotion or opportunities,
and our faculty and trainees in terms of
encountering bias. It impacts all levels in
its damage to our community.
In 2020, a university-wide task force
of faculty, staff, and students at Ohio State
University was created to provide recom-
mendations on ways to foster an equitable,
antiracist campus community. This included
establishing an initial $1 million seed fund
for interdisciplinary research on racism and
creative solutions for the campus and com-
munity. The result was the adoption of their
campus-wide Anti-Racism Action Plan.
12
As institutions that provide comprehen-
sive patient care services, medical education,
and research, academic medical centers can
play an especially important role in lead-
ing antiracist work. “I do think we have
a responsibility to be leaders in this area,
says Dr. Rankin. “We have a long history of
existence and of solving problems creatively.
As an academic medical center, we have
to be cognizant of creating a culture that
fully embraces and respects inclusion in all
aspects of the learning, research, and clini-
cal environments. It starts with education
and training—creating a workplace culture
and environment where everyone can be
their full authentic selves and be valued
for their skills and perspectives. Whether
its in research, teaching, or interactions
with staff—all of the different spaces we
occupy—we want to foster a community that
prioritizes and celebrates diversity, equity,
and inclusion in every area.
The Anti-Racism Action Plan rep-
resents a coordinated series of initiatives
designed to create a culture of equity, fair-
ness, and inclusion in every facet of Wexner
Medical Center and the College of Medicine,
explains Dr. Rankin. As such, a task force
of medical students, faculty, and staff set
out to identify key areas requiring action
CMA Today | JulAug 2022 19
tion and other family and health resources.
14
The Moms2B program addresses a
significant public health issue by working
to reduce adverse pregnancy outcomes.
Nationally, infant mortality for Black infants
is 11.4 per 1,000 live births, which is more
than double the 4.9-per-1,000 rate for White
infants. In Ohio, Black infants die at nearly
three times the rate of White infants.
14
The
states fetal mortality rates also show Black
women are more than twice as likely as
White women to experience fetal death
during pregnancy.
14
Since its inception in 2010, Moms2B has
helped thousands of women. From 2011 to
2017, Moms2B babies were 55% less likely
to die in their first year of life. Program
participants also had fewer premature or
low-birthweight babies.
14
Notably, the pro-
grams success has also led to the creation
of a Dads2B program to provide additional
support and education for new fathers.
14
Help Wanted in the Workplace
The issue of racial and health equity in medi-
cine is an issue not limited to patient care.
Those who work in health care settings also
have the right to be treated with respect and
dignity and not be subject to racial or ethnic
bias or other forms of discrimination or
abuse by employers, colleagues, or patients.
Civil rights laws have been in place
for some time to protect employees from
employer discrimination. Unfortunately,
encounters with racism or other forms of
bigotry from patients still occur, acknowl-
edges an American Association of Medical
Colleges report.
15
In such instances, institu-
tions have an obligation to provide guidance
and support for employees who are subject to
racial prejudice or abuse. This includes encour-
aging staff to report discriminatory incidents
and even at times informing patients they
may be asked to leave the providers care.
15
“Being Hispanic, racism is an issue [for
me],” says Liliana Nava, CMA (AAMA),
a staff member at UNC Primary Care at
Chatham and UNC Endocrinology in Siler
City, North Carolina. “Ive been working in
family practice for four years and unfortu-
nately have witnessed racism toward me
and others.
In one instance, Nava describes work-
ing with a White physician assistant whose
last name is commonly associated with a
Hispanic background: “We actually had a
patient contact our front desk and say they
didn’t want to see ‘them’ again, meaning me
and the other staff member. When the front
desk asked why—if they had been treated
wrongly—the person replied, no, they just
wanted to see someone ‘normal,’ which for
them meant a ‘White person who would
understand me.’ ”
Incidents of racial prejudice should be
reported to a clinical manager or provider,
stresses Nava: “You should bring it up with
your manager. I would also say its important
in these situations to stay professional at all
times. Stay calm. Even if at the end of the
day you dont feel that much was done, at
least the incident is on record.
Nava encourages providers to recog-
nize how critical it is for minority staff to
feel supported when racism appears. “We
need that support from our employers,” she
emphasizes. “We want to know our voices
will be heard. Some people might think
they’re superior to you, but they’re not. Of
course, there is going to be a mix of people
in our work, and we need to understand and
respect all of them. I believe everybody’s
equal. We all need to remember our value
and the fact that we all need each other.
The goal of racial and health equity
is invariably rooted in a holistic vision of
fairness and justice, one that extends from
patient care to medical education and the
organizational cultures of health systems.
While the challenges are certainly daunting,
the goals of the antiracism movement in
medicine herald the possibility of improved
health and health care services for all com-
munities.
References
1. Hill L, Artiga S. COVID-19 cases and deaths by
race/ethnicity: current data and changes over time.
Kaiser Family Foundation. February 22, 2022.
Accessed June 14, 2022. https://www.kff.org
/coronavirus-covid-19/issue-brief/covid-19-cases
-and-deaths-by-race-ethnicity-current-data-and
-changes-over-time/
2. Sexton SM, Richardson CR, Schrager SB, et al.
Systemic racism and health disparities: a statement
and attention.
“We came away with three pillars that
we wanted to focus on,” says Dr. Rankin.
The first pillar was the curriculum—look-
ing at how we teach, whos teaching, what’s
in the content, what’s in the materials? Is
there bias? Is the curriculum dynamic? Is
the curriculum antiracist? We also looked at
culture—ensuring that the culture allows for
representation of everyones full authentic
selves unapologetically. The third pillar was
commitment—affirming our commitment to
providing resources, access, and opportuni
-
ties to ensure student success.
As a result, several new curriculum
offerings have been introduced into the
medical education program, reports Dr.
Rankin. “For instance, we now have a four-
week advanced elective in medical ethics for
our [fourth-year] students that addresses the
African American experience. In addition,
we also offer a new curriculum for [first-
and second-year] medical students where
we discuss racism, health, and health care
delivery, as well as a first-year module on
issues with race-based medical misinforma-
tion and history’s impact on today’s medical
practices.
Other changes have been relatively
easy to make. For example, the College of
Medicine has introduced the use of Black
manikins in the simulated education center
where students learn responses to mock
emergency room codes.
13
This is an example
of something we were able to identify—the
low-hanging fruit in our curriculum, so to
speak—where we realized we can do better,
says Dr. Rankin.
Multiple components are involved in
antiracism activity at Ohio State University,
such as the 21-Day Anti-Racism Challenge,
an educational activity inviting individuals
and groups to learn more about systemic rac-
ism, privilege, and equity. Another, older Ohio
State University program that addresses racial
health disparities is the Moms2B program.
Led by a multidisciplinary team of health
professionals, Moms2B is a community-
based program to help people deliver healthy,
full-term babies. The program provides
access to a variety of pregnancy-related
health necessities, including prenatal educa
-
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 racism is a public health threat
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Unequal Treatment: Confronting Racial and Ethnic
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/racism-disparities/index.html
6. American Medical Association. Organizational
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www.ama-assn.org/system/files/2021-05/ama
-equity-strategic-plan.pdf
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9. ACCURE trial: improving racial disparities in treat-
ment for patients with early-stage lung and breast
cancers. The ASCO Post. May 21, 2019. Updated
August 6, 2019. Accessed June 14, 2022. https://
ascopost.com/News/60073
10. Ansell DA, James B, De Maio FG. A call for antira-
cist action. The New England Journal of Medicine.
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10.1056/NEJMp2201950
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-patients-case-medical-reparations/
12. Ohio State details new commitment to address rac-
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-racism-and-racial-inequities/
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-8b19-6c41a6d582f7
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/moms2b-reducing-infant-mortality
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